HealthcareHealthcare / ClinicsMVP

AI Front Desk

Unified inbox CRM for clinics with an AI receptionist

Unified inbox CRM for clinics that aggregates Instagram, WhatsApp, and Telegram DMs with an AI receptionist that qualifies leads, handles booking requests, and escalates to humans when needed.

Unified inbox across Instagram, WhatsApp, TelegramAI receptionist with lead qualificationState-machine logic + OpenAI generationBooking requests & human escalationMulti-tenant, isolated workspaces

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Interactive

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Vision

"Every clinic loses patients to slow DM responses. AI Front Desk becomes the always-on receptionist that never misses a message, qualifies every lead, and books appointments — while staff focus on care."

Development progress85%

StageMVP

Est. to MVP4 weeks to production launch

Suggested pricing$89–$249 / clinic / month

The problem

Why this matters

Fragmented patient channels

Clinics juggle Instagram, WhatsApp, and Telegram DMs separately.

Messages missed across channels
No unified patient history
Slow response loses bookings

After-hours silence

Clinics close, but patients keep messaging.

Leads go cold overnight
Competitors respond faster
No 24/7 coverage

Manual lead triage

Staff manually decide who is worth calling back.

Inconsistent qualification
Time wasted on low-intent chats
Booking requests lost

The solution

How it works

Unified inbox

All channels in one thread view per patient, with full history and context.

AI receptionist

A deterministic state machine decides logic; OpenAI only generates replies — safe and predictable.

Lead qualification + booking

AI captures intent, qualifies leads, and creates booking requests automatically.

Human escalation

Staff can take over any conversation instantly from the unified inbox.

Capabilities

Key features

The core capabilities that make this product distinctive.

Unified Inbox

Instagram, WhatsApp, Telegram in one view

AI Receptionist

State-machine + LLM hybrid replies

Lead Qualification

Auto-scores and tags every conversation

Booking Requests

Captures and routes appointment requests

Human Takeover

One-click staff escalation

Multi-tenant

Isolated workspaces per clinic

Under the hood

Architecture

Single-process API + SPA, multi-tenant, state-machine + LLM hybrid

FrontendReact + Vite + Tailwind

Stripe-style clinic dashboard

BackendExpress single process

API + SPA serving

Databasedb.json / Supabase Postgres

Clinics, conversations, leads

AIOpenAI API (generation only)

Replies; logic via state machine

IntegrationsInstagram / WhatsApp / Telegram

Channel adapters

Built with

Tech stack

Frontend

ReactViteTailwind CSS

Backend

ExpressNode.js

Database

db.jsonSupabase Postgres

OpenAI APIState Machine

Integrations

Instagram Graph APIWhatsApp BusinessTelegram Bot API

The path

Roadmap

Where each product stands and where it's going.

Phase 1Done

Core inbox + AI

Unified inbox
AI receptionist
Lead qualification

Phase 2Done

Booking & escalation

Booking requests
Human takeover
Demo seeding

Phase 3In progress

Production hardening

Supabase migration
OAuth onboarding
Webhook reliability

Phase 4Planned

Growth

Analytics suite
Multi-language
Marketplace listings

Phase 1Done

Core inbox + AI

Unified inbox
AI receptionist
Lead qualification

Phase 2Done

Booking & escalation

Booking requests
Human takeover
Demo seeding

Phase 3In progress

Production hardening

Supabase migration
OAuth onboarding
Webhook reliability

Phase 4Planned

Growth

Analytics suite
Multi-language
Marketplace listings

For partners

Investment & partnership

An honest look at what's done, what's missing, and what I'm looking for.

What's done

Unified inbox
AI receptionist
Lead qualification
Booking requests
Human takeover
Multi-tenant auth
3 demo clinics seeded

What's missing

Supabase production migration
Stripe billing
Advanced analytics
Mobile app
Multi-language UI

Looking for

Strategic InvestorTechnical Partner

Needs

Production DB migration
Stripe billing integration
Marketing & sales
Enterprise pilot

Market potential

Global clinic management software ~$15B, growing

Competitive advantages

Multi-channel native
Safe deterministic AI
Faster than building in-house

Target audience

Dental & aesthetic clinics
Rehab & physio practices
Multi-location clinic groups
Solo practitioners

Business model

SaaS subscription — Per-clinic monthly subscription with channel limits
Usage-based AI — Metered OpenAI message generation
Onboarding — One-time channel setup fee

Investor Intelligence

Valuation & Documentation

Estimated Valuation

AI-powered

$5.2M$4.5M - $6.0M

Berkus + Scorecard + Risk Factor SummationUpdated 8/1/2026Confidence: 55%

Valuation Factors

Market Size (TAM)

820%

Team & Execution

615%

Product Completion

715%

Competitive Moat

715%

Revenue Potential

715%

Scalability

810%

Timing & Market Readiness

810%

⚠️ This is an AI-generated estimate for reference only. Actual valuation depends on due diligence, market conditions, and negotiation.

READMEproject documentation

# AI Front Desk

Unified inbox CRM for clinics with an AI receptionist

## Overview
Unified inbox CRM for clinics that aggregates Instagram, WhatsApp, and Telegram DMs with an AI receptionist that qualifies leads, handles booking requests, and escalates to humans when needed.

## Vision
Every clinic loses patients to slow DM responses. AI Front Desk becomes the always-on receptionist that never misses a message, qualifies every lead, and books appointments — while staff focus on care.

## Problem
### Fragmented patient channels
Clinics juggle Instagram, WhatsApp, and Telegram DMs separately.
- Messages missed across channels
- No unified patient history
- Slow response loses bookings
### After-hours silence
Clinics close, but patients keep messaging.
- Leads go cold overnight
- Competitors respond faster
- No 24/7 coverage
### Manual lead triage
Staff manually decide who is worth calling back.
- Inconsistent qualification
- Time wasted on low-intent chats
- Booking requests lost

## Solution
### Unified inbox
All channels in one thread view per patient, with full history and context.
### AI receptionist
A deterministic state machine decides logic; OpenAI only generates replies — safe and predictable.
### Lead qualification + booking
AI captures intent, qualifies leads, and creates booking requests automatically.
### Human escalation
Staff can take over any conversation instantly from the unified inbox.

## Key Features
- **Unified Inbox**: Instagram, WhatsApp, Telegram in one view
- **AI Receptionist**: State-machine + LLM hybrid replies
- **Lead Qualification**: Auto-scores and tags every conversation
- **Booking Requests**: Captures and routes appointment requests
- **Human Takeover**: One-click staff escalation
- **Multi-tenant**: Isolated workspaces per clinic

## Architecture
**Pattern:** Single-process API + SPA, multi-tenant, state-machine + LLM hybrid

- **Frontend** (React + Vite + Tailwind): Stripe-style clinic dashboard
- **Backend** (Express single process): API + SPA serving
- **Database** (db.json / Supabase Postgres): Clinics, conversations, leads
- **AI** (OpenAI API (generation only)): Replies; logic via state machine
- **Integrations** (Instagram / WhatsApp / Telegram): Channel adapters

## Tech Stack
### Frontend
- React
- Vite
- Tailwind CSS
### Backend
- Express
- Node.js
### Database
- db.json
- Supabase Postgres
### AI
- OpenAI API
- State Machine
### Integrations
- Instagram Graph API
- WhatsApp Business
- Telegram Bot API

## Business Model
- **SaaS subscription**: Per-clinic monthly subscription with channel limits
- **Usage-based AI**: Metered OpenAI message generation
- **Onboarding**: One-time channel setup fee

## Target Audience
- Dental & aesthetic clinics
- Rehab & physio practices
- Multi-location clinic groups
- Solo practitioners

## Competitive Advantages
- Multi-channel native
- Safe deterministic AI
- Faster than building in-house

## Market Potential
Global clinic management software ~$15B, growing

## Pricing
$89–$249 / clinic / month

### Pricing Tiers
- **Starter** ($89/mo) — Solo practitioners
  - 1 clinic
  - 2 channels
  - AI receptionist
  - Lead qualification
- **Pro** ($249/mo) — Multi-location clinics
  - 3 clinics
  - All channels
  - AI + booking
  - Human takeover
- **Enterprise** (Custom) — Clinic chains and networks
  - Unlimited clinics
  - White-label
  - API access
  - Analytics suite

## Roadmap
### Phase 1: Core inbox + AI _(done)_
- Unified inbox
- AI receptionist
- Lead qualification
### Phase 2: Booking & escalation _(done)_
- Booking requests
- Human takeover
- Demo seeding
### Phase 3: Production hardening _(progress)_
- Supabase migration
- OAuth onboarding
- Webhook reliability
### Phase 4: Growth _(planned)_
- Analytics suite
- Multi-language
- Marketplace listings

## What We Need
- Production DB migration
- Stripe billing integration
- Marketing & sales
- Enterprise pilot

## Looking For
- Strategic Investor
- Technical Partner

## Stage
MVP (85% complete)



... (truncated)

Auto-generated from product configuration data

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Quick demo launch:

# AI Front Desk Unified inbox CRM for clinics with an AI receptionist ## Overview Unified inbox CRM for clinics that aggregates Instagram, WhatsApp, and Telegram DMs with an AI receptionist that qualifies leads, handles booking requests, and escalates to humans when needed. ## Vision Every clinic loses patients to slow DM responses. AI Front Desk becomes the always-on receptionist that never misses a message, qualifies every lead, and books appointments — while staff focus on care. ## Problem ### Fragmented patient channels Clinics juggle Instagram, WhatsApp, and Telegram DMs separately. - Messages missed across channels - No unified patient history - Slow response loses bookings ### After-hours silence Clinics close, but patients keep messaging. - Leads go cold overnight - Competitors respond faster - No 24/7 coverage ### Manual lead triage Staff manually decide who is worth calling back. - Inconsistent qualification - Time wasted on low-intent chats - Booking requests lost ## Solution ### Unified inbox All channels in one thread view per patient, with full history and context. ### AI receptionist A deterministic state machine decides logic; OpenAI only generates replies — safe and predictable. ### Lead qualification + booking AI captures intent, qualifies leads, and creates booking requests automatically. ### Human escalation Staff can take over any conversation instantly from the unified inbox. ## Key Features - **Unified Inbox**: Instagram, WhatsApp, Telegram in one view - **AI Receptionist**: State-machine + LLM hybrid replies - **Lead Qualification**: Auto-scores and tags every conversation - **Booking Requests**: Captures and routes appointment requests - **Human Takeover**: One-click staff escalation - **Multi-tenant**: Isolated workspaces per clinic ## Architecture **Pattern:** Single-process API + SPA, multi-tenant, state-machine + LLM hybrid - **Frontend** (React + Vite + Tailwind): Stripe-style clinic dashboard - **Backend** (Express single process): API + SPA serving - **Database** (db.json / Supabase Postgres): Clinics, conversations, leads - **AI** (OpenAI API (generation only)): Replies; logic via state machine - **Integrations** (Instagram / WhatsApp / Telegram): Channel adapters ## Tech Stack ### Frontend - React - Vite - Tailwind CSS ### Backend - Express - Node.js ### Database - db.json - Supabase Postgres ### AI - OpenAI API - State Machine ### Integrations - Instagram Graph API - WhatsApp Business - Telegram Bot API ## Business Model - **SaaS subscription**: Per-clinic monthly subscription with channel limits - **Usage-based AI**: Metered OpenAI message generation - **Onboarding**: One-time channel setup fee ## Target Audience - Dental & aesthetic clinics - Rehab & physio practices - Multi-location clinic groups - Solo practitioners ## Competitive Advantages - Multi-channel native - Safe deterministic AI - Faster than building in-house ## Market Potential Global clinic management software ~$15B, growing ## Pricing $89–$249 / clinic / month ### Pricing Tiers - **Starter** ($89/mo) — Solo practitioners - 1 clinic - 2 channels - AI receptionist - Lead qualification - **Pro** ($249/mo) — Multi-location clinics - 3 clinics - All channels - AI + booking - Human takeover - **Enterprise** (Custom) — Clinic chains and networks - Unlimited clinics - White-label - API access - Analytics suite ## Roadmap ### Phase 1: Core inbox + AI _(done)_ - Unified inbox - AI receptionist - Lead qualification ### Phase 2: Booking & escalation _(done)_ - Booking requests - Human takeover - Demo seeding ### Phase 3: Production hardening _(progress)_ - Supabase migration - OAuth onboarding - Webhook reliability ### Phase 4: Growth _(planned)_ - Analytics suite - Multi-language - Marketplace listings ## What We Need - Production DB migration - Stripe billing integration - Marketing & sales - Enterprise pilot ## Looking For - Strategic Investor - Technical Partner ## Stage MVP (85% complete) ... (truncated)